Would you listen to your customers or just prove them wrong⁉️
Last time, I was with my friend, and we went out for lunch.
.
.
We had ordered food, but at the first mouthful, we realized that it wasn't quite right—it tasted stale...
and to be frank, we did not enjoy it.🤷🏻♀️
So, we politely shared our feedback with the owner....
.
.
But instead of listening, he started justifying and negotiating why the food was fine.😑
No apology, no desire to better it—only excuses.❗
🍕And that's when it hit me: Not listening to customer complaints is the quickest way to lose them....
💡Here’s the truth:-
👉🏻Customers don’t complain to argue; they do it because they care.
👉🏻 Saying "Thank you for your feedback" can change a bad experience into a second chance!!
👉🏻Overconfidence kills growth—listening fuels it.😌
Imagine if the owner had patiently listened, acknowledged the issue, and promised to improve....❓
Maybe we would have given them a second chance.🤷🏻♀️
And just like that, we decided never to return.❗
🚀 No matter if it's business, content creation, or self-improvement—feedback is very important.
🌻 Listen, learn, and get better!
Ever had a similar experience? Let's talk in the comments!👇🏻
#feedback